Train-the-Trainer - For Organizations

In addition to the Facilitation Skills Intensive program offered to the public we can deliver this at your organization. We can custom design a Train-the-Trainer programming or Presentation Skills programs for your specific organizational needs. Whether it is a two hour session for team leaders, or one or two day programs for your training team, we offer practical facilitation tips and ample opportunities for practice and feedback.

Check out our face-to-face train-the-trainer options here.

Check out our virtual facilitation/train-the-trainer program here. The Virtual Facilitation Skills Intensive is geared for those leading virtual meetings, webinars, teleclasses and other virtual training. It is offered in two parts - part 1 as the 5 week Virtual Facilitation Essentials program (which is offered virtually 4-6 times a year), followed by an additional 5 weeks of practice and feedback on your skills.

As part of the program we may also include one of Jennifer's books - Effective Virtual Conversations (2017),  From One to Many: Best Practices for Team and Group Coaching (Jossey-Bass, 2013), or Effective Group Coaching (Wiley, 2010). Our books, as well as our Facilitation Skills and train-the-trainer programs address relevant topics to today's facilitators including:

• How adults learn
• How groups and teams develop
• Creating powerful learning environments (in person and virtually)
• Learning styles
• Core skills - Questioning, Active Listening, Topic identification
• Tricky Issues
• Dealing with difficult participants
• Stretch points for new facilitators
• Engagement strategies

Both our public programs, and customized training, are rich with practice and feedback opportunities. Masterful facilitators grow through experience.

Here's what past participants of our programs have said:
"The hands-on practice was one of the most valuable part of the program"
"Thank you for customizing the program to meet our needs"
"I am leaving this program with a lot more ideas and tools to do my work"
"Jenn, you are a wealth of experience and expertise. I found your stories very valuable".


Looking for longer term support? Join us in the Learning Lab and Design Studio on Fridays throughout the year. This resource rich learning portal is part of your program membership which also includes 2 group calls per month, quarterly virtual retreats, and regular program hacks, geared to get you designing programs rapidly! Monthly articles and templates round out your membership. Join us for ongoing support in the Learning Lab and Design Studio.

We also offer separate coaching skills training for leaders. Please visit our main site Potentials Realized for more information on our Coaching Skills training here, including International Coach Federation approved Continuing Coach Education (CCE) programming.

We have been involved in designing and delivering train-the-trainer programs for more than two decades and have delivered train-the-trainer programs in more than seven countries across the Americas, and Europe.

Potentials Realized founder has designed and delivered past train-the-trainer (and coach-the-coach) programs for:
Agencies of the United Nations - UNICEF and UNV
Youth Challenge International
The Cooperators National Insurance
Financial Services Organizations
Provincial Agencies
as well as  a range of for-profit and not-for-profit organizations

Programs have ranged from half-day to five day programs, involving one or more facilitation trainers.

​Our Coaching Skills Training in partnership with the Rouge and Scarborough Hospitals has won multiple awards including the 2016 Prism Award for Excellence in Coaching (ICF Toronto) and a 2017 Award of Excellence - Curriculum Design (i4PL).

Contact Jennifer Britton at info@potentialsrealized.com or by phone at (416)996-8326 to discuss your facilitation skills and/or train-the-trainer program needs.

Here's what past participants have said about our programs:

"The session was fun and informative. Your style is very conductive to open, honest conversation."                                         

"Terrific day! Typically, I find these sessions drag on, but this was not the case with this one. I felt engaged for the whole day. It flew by. I think that this has to do with relevance of topics, great facilitation and great planning."

  “ Your presentation on group coaching was truly one of the highlights of the conference presentations for me. You understand how to engage people, and I loved that your presentation was not only sharing your knowledge and expertise, with practical approaches, but also included personal reflections”