About Potentials Realized, Jennifer Britton and Our Work
Potentials Realized is a Canadian Performance Improvement company, focusing on coaching, leadership and team performance issues. Founded in 2004 by Jennifer Britton, MES, CHRP, CPT, PCC , the author of Effective Group Coaching (Wiley, 2010) and From One to Many: Best Practices for Team and Group Coaching (Jossey-Bass, 2013), and Effective Virtual Conversations (2017). Jennifer is considered a thought leader in the area of Group Coaching and Team Development. For more than a decade she has led thousands of hours of coaching, facilitation and training virtually and in person.
Dedicated to supporting organizations and business owners in the areas of teamwork, leadership, performance issues, we serve clients across North America, Europe and the Caribbean, virtually and in person. Jennifer has been involved in facilitating high impact and experiential education programs for teams, groups and organizations since 1988. Since 2004 she has been leading programs virtually - by phone, web, Zoom and skype.
She has also designed award winning training and mentoring programs. In 2016 her work in support of building a coaching culture within health care was recognized for a Prism Award for Excellence in Coaching (ICF Toronto). Jennifer has facilitated programs in more than eighteen countries around the world with groups from the governmental, non-profit and corporate sectors.
Her facilitation work over the past two decades has ranged from facilitating UN Headquarter Staff Retreats of several hundred professionals, to community based focus groups, corporate strategic planning sessions, leadership development and succession planning focus groups, and executive retreats for the mining sector. From Bay street, to South American jungles, Jennifer has developed an extensive toolkit for working with teams and groups. She shares these in the Facilitation Skills program, and in other train-the-trainer programs she delivers for organizations.
Most well-known for her trailblazing work in the area of group coaching, Jennifer also brings a solid track record in the area of performance improvement, and was one of Canada's first 20 Certified Performance Technologists accredited in 2003. Today, Jennifer integrates her passion for individual and team excellence, with her skills as a coach, trainer and facilitator, in the area of group coaching. Her teleseminar and group coaching programs have been taken by hundreds professionals and coaches from five of the six continents. Her Group Coaching Essentials program, a teleseminar program for coaches, and her two day Group Coaching Intensive, is approved by the ICF for Continuing Coach Education hours. Jennifer has been described as a "coaches coach" and regularly facilitates Mentor Coaching Groups for coaches looking to sharpen their skills.
Known for her results-oriented, engaging style, Jennifer works with clients who want to undertake exceptional work. She works with individuals, teams and groups.
Jennifer holds a Bachelor of Science (B.Sc) in Psychology (McGill), and a Masters of Environmental Studies (MES) and a Graduate Certificate in Human Resource Management. Jennifer is a Certified Human Resource Leader (CHRL) and a Certified Performance Technologist (CPT). She is also a Certified Professional Co-Active Coach (CPCC) with the Coaches Training Institute (CTI, 2005). She is recognized as a Professional Certified Coach (PCC) by the International Coach Federation and brings over 4000 hours of coaching experience with groups, individuals and teams. She has led facilitated processes in more than 18 countries in the last 2.5 decades. Jennifer has also completed advanced coach training in Organization and Relationship Systems (ORSC) and Shadow Coaching. Jennifer also holds the credential of Board Certified Coach (BCC) through the Center for Credentialing and Education.
Partial Client List:
We have delivered services for the following organizations:
United Nations Mission to Haiti
United Nations System: UNDP/UNSECOORD/UNV
UNICEF West and Central Africa Regional Office
Health Care and Social Services:
St. Joseph’s Health Centre Foundation
The Scarborough Hospital
Project For Pride in Living
Women in Capital Markets
Toronto CFA Society
Small Business and Entrepreneurial Support:
Rotman School of Commerce
MicroSkills: SET Program
CDI College/Everest College: Newmarket
YSSTAB - York South Simcoe Training and Adjustment Board
Ontario Provincial Police
Canada Public Sector School
Plus additional agency support at the municipal, federal and provincial levels
Labrador Iron Mines
Canada Conference Board
Canadian Breast Cancer Foundation - Run for the Cure
Havergal College Old Girl’s Foundation
TrainingFolks – including support to leading Canadian businesses in health, transportation, safety and food manufacturing
Canadian Society for Training and Development
International Coach Federation
Cultural Awareness International
ASTD (American Society for Training and Development
Jennifer is an active member of the Institute for Performance and Learning (formerly CSTD), the Human Resources Professional Association (HRPA), the International Society for Performance Improvement (ISPI) and the International Coach Federation (ICF). Jennifer speaks internationally on issues related to group program facilitation, group coaching, teamwork, leadership development and succession planning, mentoring and business success.
John Wiley and Sons released Jennifer's book Effective Group Coaching in January 2010 which has been met with rave reviews across the coaching industry. It has been described as the "Handbook for Group Coaching" and was the first book published on the topic globally. In July 2013 she followed up with From One to Many: Best Practices for Team and Group Coaching (Jossey-Bass). Her first two books have been adopted as required and recommended texts by many coach training and business schools globally.
Her newest book, Effective Virtual Conversations, was released on July 31, 2017.
Jennifer is also the author of the Engaging Exercises for Teams and GroupsTM Manual and a co-author of Starting Your Own Business - A Guide for Women in York Region. She is a former part-time Business Studies Faculty member, and has helped dozens of entrepreneurs and small business owners launch their businesses since the early 2000s. I mid-2018 she will be publishing the Coaching Business Builder - Workbook and Planner to support coaches building their businesses.